FAQs Answers, simplified.

Got Questions?
We’ve Got Answers.

Learn how TestPlus helps QA teams manage test cases, execution, reporting, and AI-powered workflows — all in one platform.

View All
Getting Started
AI & Test Design
Execution & Reporting
Integrations & Automation
Security & Teams
Plans & Billing
1. What is TestPlus?
TestPlus is an AI-powered test management platform built for modern QA teams. It helps teams create and manage test cases, track execution, measure coverage, generate reports, and accelerate automation from one connected system.
  • Free plan users get access to community forums and our self-serve Help Center.
  • Pro & Business users enjoy priority email support and live chat during business hours.
  • Enterprise plans come with a dedicated success manager and 24/7 assistance.
2. Who is TestPlus designed for?
TestPlus is built for QA engineers, test leads, QE managers, and software teams who need better visibility, structure, and speed across their testing workflows.
  • Upgrading: When you upgrade to a higher plan, the changes take effect immediately. We'll prorate your billing and only charge you the difference for the remainder of your billing cycle.
  • Downgrading: You can downgrade your plan at any time, and the changes will take effect at the end of your current billing cycle.
  • Team to Individual: If you need to switch from a team plan to an individual one, you can do so from your billing settings. Note that team-specific features will no longer be available.
  • Free to Paid: Upgrading from a free plan to a paid plan gives you immediate access to premium features.

pinYour project data and repositories will remain intact during plan changes. Visit the Billing section in your account settings to manage your subscription.

View our full support options in the Help Center
3. How is TestPlus different from traditional test management tools?
TestPlus goes beyond storing test cases. It combines test management with AI-assisted test generation, release-based execution tracking, reporting, traceability, and automation-ready workflows.
Education Discounts
  • Students: 100% free Pro accounts for the duration of your studies with a verified student email.
  • Teachers: Free Pro accounts for verified educators.
  • Educational Institutions: Campus-wide licensing with significant discounts for universities and schools.
  • Classrooms: Free organization accounts for teaching purposes with unlimited private repositories.
Team Discounts
  • Non-profit Organizations: Qualified non-profits receive a 50% discount on team plans.
  • Open Source Projects: Free team accounts for qualifying open source projects.
  • Startups: Eligible startups can receive credits through our startup program.
  • Volume Discounts: Organizations with 10+ users qualify for volume pricing - contact our sales team for a custom quote.

pinTo apply for education or non-profit discounts, visit our discount application page and submit verification of your status.

View our full support options in the Help Center
4. Is TestPlus suitable for both small and growing QA teams?
Yes. TestPlus is designed to work for teams that are just building structure as well as teams that need more scalable workflows, collaboration, and reporting.
Core Features
  • Unlimited public repositories
  • Basic CI/CD with 2,000 build minutes per month
  • Up to 3 collaborators for private repositories
  • 500MB of storage for packages and artifacts
  • Up to 3 collaborators for private repositories
  • Issue tracking and project management tools
    • Community Access
      • Full participation in public discussions
      • Pull request contributions to public projects
      • Access to the community marketplace
      • 500MB of storage for packages and artifacts
      • Basic GitHub Pages hosting
        • Limitations
          • Private repositories limited to 3 collaborators
          • No advanced security features
          • Standard support via community forums only
          • No priority build queues
          • Limited API requests (5,000 per hour)
            • pinYou can use the free plan indefinitely, and it's perfect for personal projects, learning, and contributing to open source. Upgrade anytime to increase collaboration capabilities and access premium features.

              View our full support options in the Help Center
5. Can I see a live demo before deciding?
Yes. You can book a personalized demo to see how TestPlus fits your QA process, release cycle, and team workflow.
Monthly Subscriptions
  • Monthly plans are billed in advance and can be canceled at any time.
  • When you cancel a monthly subscription, your plan will remain active until the end of the current billing period.
  • We do not provide prorated refunds for the unused portion of the month when you cancel a monthly plan.
Annual Subscriptions
  • For annual plans canceled within the first 30 days, we offer a full refund.
  • For cancellations after 30 days but before the full year, we may provide a prorated refund for the unused months, less a 20% early termination fee.
  • Contact our billing team with your specific situation for consideration.
Special Circumstances
  • If you're canceling due to technical issues or service unavailability, please contact our support team before canceling.
  • Educational and non-profit subscriptions follow the same refund policies.
  • Enterprise plans have custom terms specified in your contract.

To cancel your subscription, go to Account Settings → Billing, and follow the cancellation instructions.

pinTo cancel your subscription, go to Account Settings → Billing, and follow the cancellation instructions.

View our full support options in the Help Center
6. Can TestPlus generate test cases using AI?
Yes. TestPlus can help generate structured test cases from requirements, user stories, and supporting content, reducing manual effort during test design.
7. What kind of input can AI use in TestPlus?
TestPlus can use requirement details, user stories, documents, and related context to help produce more relevant and usable test cases.
8. Does AI replace QA review in TestPlus?
No. AI helps accelerate the first draft, but QA teams still review, refine, and approve the final test cases before execution.
9. Can TestPlus help improve test coverage?
Yes. By generating test ideas from requirements and organizing traceability, TestPlus helps teams identify gaps and improve coverage visibility.
10. Can AI-generated test cases be edited?
Yes. Teams can update, refine, reorganize, and review AI-generated test cases before using them in test runs or release cycles.
11. Is TestPlus useful even if my team still does a lot of manual testing?
Absolutely. TestPlus is designed to support manual testing teams while also helping them move toward more scalable and automation-ready workflows over time.
12. How does TestPlus manage releases and test runs?
TestPlus lets teams organize testing by release and create multiple test runs within each release for stages like SIT, UAT, regression, smoke, or other cycles.
  • Free plan users get access to community forums and our self-serve Help Center.
  • Pro & Business users enjoy priority email support and live chat during business hours.
  • Enterprise plans come with a dedicated success manager and 24/7 assistance.
13. Can I assign test execution to team members?
Yes. TestPlus supports clear test assignment so work can be distributed across QA engineers and tracked more effectively.
  • Upgrading: When you upgrade to a higher plan, the changes take effect immediately. We'll prorate your billing and only charge you the difference for the remainder of your billing cycle.
  • Downgrading: You can downgrade your plan at any time, and the changes will take effect at the end of your current billing cycle.
  • Team to Individual: If you need to switch from a team plan to an individual one, you can do so from your billing settings. Note that team-specific features will no longer be available.
  • Free to Paid: Upgrading from a free plan to a paid plan gives you immediate access to premium features.

pinYour project data and repositories will remain intact during plan changes. Visit the Billing section in your account settings to manage your subscription.

View our full support options in the Help Center
14. Can I perform bulk updates during execution?
Yes. TestPlus helps teams save time by supporting bulk updates across multiple test cases and execution items.
Education Discounts
  • Students: 100% free Pro accounts for the duration of your studies with a verified student email.
  • Teachers: Free Pro accounts for verified educators.
  • Educational Institutions: Campus-wide licensing with significant discounts for universities and schools.
  • Classrooms: Free organization accounts for teaching purposes with unlimited private repositories.
Team Discounts
  • Non-profit Organizations: Qualified non-profits receive a 50% discount on team plans.
  • Open Source Projects: Free team accounts for qualifying open source projects.
  • Startups: Eligible startups can receive credits through our startup program.
  • Volume Discounts: Organizations with 10+ users qualify for volume pricing - contact our sales team for a custom quote.

pinTo apply for education or non-profit discounts, visit our discount application page and submit verification of your status.

View our full support options in the Help Center
15. What kind of execution insights does TestPlus provide?
TestPlus gives visibility into passed, failed, blocked, and pending tests, helping teams monitor execution health and identify risks earlier.
Core Features
  • Unlimited public repositories
  • Basic CI/CD with 2,000 build minutes per month
  • Up to 3 collaborators for private repositories
  • 500MB of storage for packages and artifacts
  • Up to 3 collaborators for private repositories
  • Issue tracking and project management tools
    • Community Access
      • Full participation in public discussions
      • Pull request contributions to public projects
      • Access to the community marketplace
      • 500MB of storage for packages and artifacts
      • Basic GitHub Pages hosting
        • Limitations
          • Private repositories limited to 3 collaborators
          • No advanced security features
          • Standard support via community forums only
          • No priority build queues
          • Limited API requests (5,000 per hour)
            • pinYou can use the free plan indefinitely, and it's perfect for personal projects, learning, and contributing to open source. Upgrade anytime to increase collaboration capabilities and access premium features.

              View our full support options in the Help Center
16. Does TestPlus support dashboards and reporting?
Yes. TestPlus includes dashboards and reporting views for execution progress, traceability, coverage, and release readiness.
Monthly Subscriptions
  • Monthly plans are billed in advance and can be canceled at any time.
  • When you cancel a monthly subscription, your plan will remain active until the end of the current billing period.
  • We do not provide prorated refunds for the unused portion of the month when you cancel a monthly plan.
Annual Subscriptions
  • For annual plans canceled within the first 30 days, we offer a full refund.
  • For cancellations after 30 days but before the full year, we may provide a prorated refund for the unused months, less a 20% early termination fee.
  • Contact our billing team with your specific situation for consideration.
Special Circumstances
  • If you're canceling due to technical issues or service unavailability, please contact our support team before canceling.
  • Educational and non-profit subscriptions follow the same refund policies.
  • Enterprise plans have custom terms specified in your contract.

To cancel your subscription, go to Account Settings → Billing, and follow the cancellation instructions.

pinTo cancel your subscription, go to Account Settings → Billing, and follow the cancellation instructions.

View our full support options in the Help Center
17. Can I export reports from TestPlus?
Yes. Reports can be exported for stakeholder reviews, audits, release discussions, and internal QA reporting.
API Features
  • Complete programmatic access to repositories, issues, pull requests, and more
  • Webhook support for real-time event notifications
  • GraphQL API for flexible and efficient data retrieval
  • OAuth and Personal Access Token authentication options
  • Detailed documentation with examples in multiple programming languages
API Limits
  • Free Plan: 5,000 requests per hour
  • Pro Plan: 10,000 requests per hour
  • Team Plan: 20,000 requests per hour
  • Enterprise Plan: Custom limits based on your needs
Common API Use Cases
  • Automating workflows and integrations
  • Building custom dashboards and reporting tools
  • Syncing with third-party services
  • Implementing custom CI/CD pipelines
  • Managing organizations and repositories at scale

pinVisit our

18. Does TestPlus support integrations with other tools?
Yes. TestPlus is designed to support connected QA workflows and can integrate with tools such as issue tracking or related engineering systems.
  • Free plan users get access to community forums and our self-serve Help Center.
  • Pro & Business users enjoy priority email support and live chat during business hours.
  • Enterprise plans come with a dedicated success manager and 24/7 assistance.
19. Can TestPlus work with Jira or similar platforms?
Yes. TestPlus supports workflows that connect testing with external systems like Jira so teams can maintain better traceability between testing and defects.
  • Upgrading: When you upgrade to a higher plan, the changes take effect immediately. We'll prorate your billing and only charge you the difference for the remainder of your billing cycle.
  • Downgrading: You can downgrade your plan at any time, and the changes will take effect at the end of your current billing cycle.
  • Team to Individual: If you need to switch from a team plan to an individual one, you can do so from your billing settings. Note that team-specific features will no longer be available.
  • Free to Paid: Upgrading from a free plan to a paid plan gives you immediate access to premium features.

pinYour project data and repositories will remain intact during plan changes. Visit the Billing section in your account settings to manage your subscription.

View our full support options in the Help Center
20. Does TestPlus support automation teams?
Yes. TestPlus supports both manual and automation-focused teams by helping manage tests, execution progress, and automation-ready workflows.
Education Discounts
  • Students: 100% free Pro accounts for the duration of your studies with a verified student email.
  • Teachers: Free Pro accounts for verified educators.
  • Educational Institutions: Campus-wide licensing with significant discounts for universities and schools.
  • Classrooms: Free organization accounts for teaching purposes with unlimited private repositories.
Team Discounts
  • Non-profit Organizations: Qualified non-profits receive a 50% discount on team plans.
  • Open Source Projects: Free team accounts for qualifying open source projects.
  • Startups: Eligible startups can receive credits through our startup program.
  • Volume Discounts: Organizations with 10+ users qualify for volume pricing - contact our sales team for a custom quote.

pinTo apply for education or non-profit discounts, visit our discount application page and submit verification of your status.

View our full support options in the Help Center
21. Can TestPlus help bridge manual testing and automation?
Yes. TestPlus helps teams move from authored test cases toward automation-friendly processes without losing visibility or structure.
Core Features
  • Unlimited public repositories
  • Basic CI/CD with 2,000 build minutes per month
  • Up to 3 collaborators for private repositories
  • 500MB of storage for packages and artifacts
  • Up to 3 collaborators for private repositories
  • Issue tracking and project management tools
    • Community Access
      • Full participation in public discussions
      • Pull request contributions to public projects
      • Access to the community marketplace
      • 500MB of storage for packages and artifacts
      • Basic GitHub Pages hosting
        • Limitations
          • Private repositories limited to 3 collaborators
          • No advanced security features
          • Standard support via community forums only
          • No priority build queues
          • Limited API requests (5,000 per hour)
            • pinYou can use the free plan indefinitely, and it's perfect for personal projects, learning, and contributing to open source. Upgrade anytime to increase collaboration capabilities and access premium features.

              View our full support options in the Help Center
22. Does TestPlus help with automation code generation?
TestPlus is built to support faster movement from test design to automation workflows, including AI-assisted paths that reduce repetitive setup effort.
Monthly Subscriptions
  • Monthly plans are billed in advance and can be canceled at any time.
  • When you cancel a monthly subscription, your plan will remain active until the end of the current billing period.
  • We do not provide prorated refunds for the unused portion of the month when you cancel a monthly plan.
Annual Subscriptions
  • For annual plans canceled within the first 30 days, we offer a full refund.
  • For cancellations after 30 days but before the full year, we may provide a prorated refund for the unused months, less a 20% early termination fee.
  • Contact our billing team with your specific situation for consideration.
Special Circumstances
  • If you're canceling due to technical issues or service unavailability, please contact our support team before canceling.
  • Educational and non-profit subscriptions follow the same refund policies.
  • Enterprise plans have custom terms specified in your contract.

To cancel your subscription, go to Account Settings → Billing, and follow the cancellation instructions.

pinTo cancel your subscription, go to Account Settings → Billing, and follow the cancellation instructions.

View our full support options in the Help Center
23. Can different team members have different levels of access?
Yes. TestPlus supports structured access so teams can manage responsibilities, workflows, and visibility more effectively.
  • Free plan users get access to community forums and our self-serve Help Center.
  • Pro & Business users enjoy priority email support and live chat during business hours.
  • Enterprise plans come with a dedicated success manager and 24/7 assistance.
24. Is TestPlus suitable for collaborative QA workflows?
Yes. TestPlus is designed for team collaboration with support for assignment, review, reporting, and shared visibility across QA activity.
  • Upgrading: When you upgrade to a higher plan, the changes take effect immediately. We'll prorate your billing and only charge you the difference for the remainder of your billing cycle.
  • Downgrading: You can downgrade your plan at any time, and the changes will take effect at the end of your current billing cycle.
  • Team to Individual: If you need to switch from a team plan to an individual one, you can do so from your billing settings. Note that team-specific features will no longer be available.
  • Free to Paid: Upgrading from a free plan to a paid plan gives you immediate access to premium features.

pinYour project data and repositories will remain intact during plan changes. Visit the Billing section in your account settings to manage your subscription.

View our full support options in the Help Center
25. Can TestPlus support approval or review processes?
Yes. TestPlus is built to support controlled workflows where teams need review steps, quality checks, or structured approvals.
Education Discounts
  • Students: 100% free Pro accounts for the duration of your studies with a verified student email.
  • Teachers: Free Pro accounts for verified educators.
  • Educational Institutions: Campus-wide licensing with significant discounts for universities and schools.
  • Classrooms: Free organization accounts for teaching purposes with unlimited private repositories.
Team Discounts
  • Non-profit Organizations: Qualified non-profits receive a 50% discount on team plans.
  • Open Source Projects: Free team accounts for qualifying open source projects.
  • Startups: Eligible startups can receive credits through our startup program.
  • Volume Discounts: Organizations with 10+ users qualify for volume pricing - contact our sales team for a custom quote.

pinTo apply for education or non-profit discounts, visit our discount application page and submit verification of your status.

View our full support options in the Help Center
26. Can TestPlus support multiple projects or growing teams?
Yes. TestPlus is designed to scale across projects, releases, and teams while keeping testing workflows structured and manageable.
Core Features
  • Unlimited public repositories
  • Basic CI/CD with 2,000 build minutes per month
  • Up to 3 collaborators for private repositories
  • 500MB of storage for packages and artifacts
  • Up to 3 collaborators for private repositories
  • Issue tracking and project management tools
    • Community Access
      • Full participation in public discussions
      • Pull request contributions to public projects
      • Access to the community marketplace
      • 500MB of storage for packages and artifacts
      • Basic GitHub Pages hosting
        • Limitations
          • Private repositories limited to 3 collaborators
          • No advanced security features
          • Standard support via community forums only
          • No priority build queues
          • Limited API requests (5,000 per hour)
            • pinYou can use the free plan indefinitely, and it's perfect for personal projects, learning, and contributing to open source. Upgrade anytime to increase collaboration capabilities and access premium features.

              View our full support options in the Help Center
27. Does TestPlus offer different plans for different team sizes?
Yes. TestPlus can support different team needs, from smaller QA groups to larger organizations with more advanced workflow requirements.
  • Free plan users get access to community forums and our self-serve Help Center.
  • Pro & Business users enjoy priority email support and live chat during business hours.
  • Enterprise plans come with a dedicated success manager and 24/7 assistance.
28. Can I request a custom plan or enterprise setup?
Yes. If your team needs specific workflows, integrations, or rollout support, you can request a tailored demo and plan discussion.
  • Upgrading: When you upgrade to a higher plan, the changes take effect immediately. We'll prorate your billing and only charge you the difference for the remainder of your billing cycle.
  • Downgrading: You can downgrade your plan at any time, and the changes will take effect at the end of your current billing cycle.
  • Team to Individual: If you need to switch from a team plan to an individual one, you can do so from your billing settings. Note that team-specific features will no longer be available.
  • Free to Paid: Upgrading from a free plan to a paid plan gives you immediate access to premium features.

pinYour project data and repositories will remain intact during plan changes. Visit the Billing section in your account settings to manage your subscription.

View our full support options in the Help Center
29. How do I get started with TestPlus?
The best way to start is to book a demo. We’ll walk you through the platform, understand your QA workflow, and help you choose the best next step.
Education Discounts
  • Students: 100% free Pro accounts for the duration of your studies with a verified student email.
  • Teachers: Free Pro accounts for verified educators.
  • Educational Institutions: Campus-wide licensing with significant discounts for universities and schools.
  • Classrooms: Free organization accounts for teaching purposes with unlimited private repositories.
Team Discounts
  • Non-profit Organizations: Qualified non-profits receive a 50% discount on team plans.
  • Open Source Projects: Free team accounts for qualifying open source projects.
  • Startups: Eligible startups can receive credits through our startup program.
  • Volume Discounts: Organizations with 10+ users qualify for volume pricing - contact our sales team for a custom quote.

pinTo apply for education or non-profit discounts, visit our discount application page and submit verification of your status.

View our full support options in the Help Center
Load More

Didn’t find what you were looking for?

Our team is just a message away — whether it’s a setup question or a deep dive into features.

Cart (0 items)

Create your account

Select the fields to be shown. Others will be hidden. Drag and drop to rearrange the order.
  • Image
  • SKU
  • Rating
  • Price
  • Stock
  • Availability
  • Add to cart
  • Description
  • Content
  • Weight
  • Dimensions
  • Additional information
Click outside to hide the comparison bar
Compare